North Carolina Construction News staff writer
The City of Raleigh has announced the completion of significant upgrades to nine downtown parking decks, aimed at enhancing the parking experience for residents and visitors. The final upgrade was finished on the Blount Street parking deck on Sept. 11.
Throughout the upgrade process, all nine parking decks remained open with minimal disruption to drivers. The project represents a major advancement in modernizing Raleigh’s parking infrastructure.
“The enhancements will transition the city-owned parking decks into a modern and connected operation, better suited for the post-pandemic era of hybrid workplaces and employee flexibility,” said former parking manager Matthew Currier. “These upgrades will speed up the exit process and reduce frustration for customers waiting in line.”
Upgrades include several new features designed to improve convenience and efficiency:
- Fully automated systems: New technology from Skidata Inc.
- Expedited entry and exit with faster payment processing times.
- 24/7 live support.
- Multilingual support and payment options.
- ADA-compliant screens: Large, color displays enhance accessibility for all users.
Improvements are expected to set a new standard in urban parking solutions, underscoring the city’s dedication to convenience and customer satisfaction.
